Frequently Asked Questions
Everything you need to know about your Tutu Du Monde experience.
How do I care for my Tutu Du Monde garment?
Each piece is hand-crafted and delicate. We recommend a gentle cold hand wash or professional dry clean only. Always air dry in the shade and avoid harsh chemicals to preserve the intricate beadwork and sequins.
What is your shipping policy for international orders?
We ship worldwide via premium couriers. Orders are typically processed within 24-48 hours. Delivery times vary by location, generally taking 3-7 business days for express international shipping.
How do I choose the right size for my child?
Our garments are designed to be true to size, but as children grow quickly, we recommend referring to our detailed Size Guide located on each product page. If you are between sizes, we suggest sizing up for a longer-lasting fit.
What is your return and exchange policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original condition with tags attached. Please note that for hygiene reasons, hair accessories and hosiery cannot be returned.
Are your garments ethically produced?
Yes, we take pride in our ethical manufacturing processes. Our garments are hand-beaded and finished by skilled artisans in India who work in safe, fair-trade environments that celebrate traditional craftsmanship.
Do you offer gift wrapping or personalized messaging?
Every Tutu Du Monde order arrives beautifully packaged. During checkout, you can select our premium gift wrapping service and include a personalized message to make your gift even more magical.
